Terms of service

These Terms of Service govern access to and use of the Neuvago website, products, and services.

By accessing this website or purchasing products from Neuvago, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the website or services.

Neuvago is a wellness technology brand offering products and information related to relaxation, stress support, and autonomic nervous system awareness.

For questions regarding these Terms, please contact support@neuvago.com.

By using this website or purchasing products from Neuvago, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.

You also confirm that you have the legal capacity to enter into binding agreements.

You agree to use the website only for lawful purposes and in accordance with these Terms.

You may not use the website in a way that violates applicable laws or regulations, attempt to gain unauthorized access to systems or data, disrupt or interfere with website operations, scrape or extract data using automated systems without permission, or use the website to distribute malicious software.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

We aim to ensure that product descriptions, specifications, and images are accurate and up to date. However, we do not guarantee that all website information is free from errors or omissions.

Product appearance, features, and specifications may change without notice as part of ongoing product development.

Neuvago devices are designed and marketed as general wellness products.

They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Users should consult a qualified healthcare professional regarding medical concerns.

Users are responsible for using Neuvago products in accordance with the instructions provided with the device.

You agree that you will use the product responsibly and at your own discretion.

Individuals with medical conditions, implanted medical devices, or concerns about electrical stimulation technologies should consult a healthcare professional before using the device.

When you place an order through the website, you agree to provide accurate and complete information required to process the purchase.

Payment transactions may be processed by third-party payment providers. By submitting payment information, you authorize processing of the transaction through the applicable payment service provider.

We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud or pricing errors.

Shipping times and delivery estimates may vary depending on location, shipping provider, and other factors outside our control.

We are not responsible for delays caused by shipping carriers, customs processes, or external circumstances beyond our control.

Return and refund policies may be described separately on the website.

If a return policy is provided, it will outline the conditions under which products may be returned, exchanged, or refunded.

Customers should review applicable return policies before making a purchase.

All content on the Neuvago website, including text, graphics, images, logos, product designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from this content without prior written permission.

The website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites, and users access such sites at their own risk.

To the maximum extent permitted by applicable law, Neuvago and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use or inability to use the website, use of Neuvago products, reliance on information provided on the website, or technical errors, interruptions, or security issues.

Total liability for any claim related to the use of products or services shall not exceed the amount paid for the product in question, to the extent permitted by law.

Neuvago products are not medical devices and are not intended to provide medical treatment.

Neuvago shall not be responsible for medical decisions or health outcomes related to the use of the device.

You agree to indemnify and hold harmless Neuvago, its affiliates, employees, and partners from claims, damages, liabilities, and expenses arising from misuse of the website or products.

We may update these Terms of Service from time to time to reflect changes in services, legal obligations, or business practices.

Updates will be posted on this page with an updated effective date.

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which the company operating Neuvago is established, unless otherwise required by applicable consumer protection laws.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

If you have questions regarding these Terms of Service, please contact support@neuvago.com.

Company: Neuvago.

Address: [Insert company address].

Effective Date: [Insert date].